Managed IT Solutions in Grand Rapids
Pulling together People, Process & Technology to align with your business goals
In a complex technology world full of smart phones, PCs, multiple server platforms, complex networking, the World Wide Web, legacy software application code and emerging software innovations, it’s good to have a partner to help navigate around the hype and pull together toward carefully managed IT solutions that really work for your business. Whether your business is big or small or somewhere in between, we take the worry out of technology and provide IT support you can count on—That’s i3 ReliabilITy!
i3 Business Solutions offers our onsite managed IT solutions in Grand Rapids or other Michigan location, and we can respond quickly with remote technical support to just about anywhere in the World.
Why ReliabilITy Managed IT Solutions?
i3’s ReliabilITy program reduces your costs, removes redundancy, improves collaboration, and streamlines business processes for accelerated results.
i3 offers four flexible Managed IT Solutions which can be tailored to your specific needs:
Bronze—Our basic service plan to handle the proactive management and alerting to network and PC workstation issues—in one monthly predictable figure for your IT support budget. Problem resolution and project work is billed at time and material rates.
Silver—Our intermediate service plan broadens the scope of preventative and active management and we assume and include unlimited phone calls and remote IT support for remediation of issues.
Gold—Our most inclusive service plan includes all of the Silver Services as well as on-site managed IT solutions (in Grand Rapids or other Michigan location) with keeping your servers and PCs up and running.
Platinum—Our Gold service plan with hours of support extended to 24x7x365.
If you are new to i3, sign up for our FREE “Best Practices Assessment” special. We will send one of our senior technicians to your site to provide you with two FREE hours of IT support and assessment of your current technology. This support call (valued at $325.00) is absolutely free. Call now to schedule your free assessment at (616) 726-6400 or (877) 721-6400.
Onsite IT Support is available for i3’s Managed IT Solutions in Grand Rapids or other Michigan location. Remote IT service available virtually anywhere!